Privacy Policy

Last updated: April 11, 2025

Nakata Dojo ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when you interact with our website, student portal, enrollment forms, or SMS communications.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information: Name, email address, phone number, and mailing address
• Student information: Date of birth, belt rank, class enrollment history, and attendance records
• Guardian information: Parent or guardian name and contact details (for minor students)
• Payment information: Billing details processed securely through our payment processor
• Communications: Messages you send us via SMS, email, or through our portal

2. How We Use Your Information

We use the information we collect to:

• Manage class enrollment, scheduling, and attendance
• Send class reminders, schedule updates, and program announcements via SMS or email
• Communicate with you about membership, billing, and account status
• Respond to your inquiries and provide customer support
• Track student progress and issue belt promotions and achievements
• Improve our programs and services

3. SMS / Text Message Communications

By providing your mobile phone number and opting in, you consent to receive text messages (SMS) from Nakata Dojo. These messages may include:

• Class reminders and schedule updates
• Program announcements and event notifications
• Membership renewal reminders
• Customer care responses

Message frequency varies. Standard message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any text message you receive from us. You may also reply HELP for assistance. Opting out of SMS will not affect your enrollment or access to the student portal.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers: Trusted vendors who help us operate our business (e.g., SMS platforms, payment processors, email services) under confidentiality agreements
• Legal requirements: When required by law or to protect the safety of our students and staff

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

6. Children's Privacy

Our services are intended for use by parents and guardians on behalf of minor students. We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information, please contact us so we can remove it.

7. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised date.